Back in 2011 we decided we could no longer work with our manufacturing partner at the time. We were having a lot quality issues with the majority of our bottles (we were literally hand checking every single bottle multiple times before it went out the door to our customers). We only shipped bottles that passed our rigorous testing while we tried to correct the problems our factory was having. We eventually had to shut things down and start the hunt for a new manufacturer that could make bottles to our high quality expectations (what has now been a long hunt!).